Need some clarity? Frequently Asked Questions.
Unlike WIX, Squarespace and the likes, EverDigital isn’t a DIY product, we are digital design professionals who will take a brief from you and then design and build a tailored website unique to your business requirements.
Unlike with DIY website services, with us, you’re not on your own - we will continue to look after and maintain your website for the period of initial 12 months (and longer if you decide to stay with us).
We offer 12-month initial contract. After that, you decide whether you want to stay with us and nothing changes, or you move elsewhere - the decision is entirely up to you.
We will make every effort to create you the perfect business website in as little time as possible, however we would never like to rush the process and possibly sacrifice the quality of your website. The total website building time will depend on the complexity of the project. You can expect to receive your first concept in around 7 days from the day we completed the Discovery Phase.
Our design and build process depends entirely on working with you. If there are delays in getting approval or providing content, then the turnaround time of the project will be delayed. With that said, however, some websites will take less than 30 days to be finished.
If you cancel your subscription plan during the initial 12 months period, you will unfortunately lose our services and the website.
We hope that you will stay with us and enjoy your new website, however if you decide to stop paying for your initial 12-month contract, your website will unfortunately go offline and our support will stop immediately.
Of course. Simply contact us and request an upgrade.
There’s no difference in what we include in each of the plans, the only difference is, if you pay yearly then you get 1 month for FREE - it's on us 😉 We still provide the same service and support as if you paid monthly instalments.
Once your 12-month contract comes to an end, you become an owner of your website! You’ll be free to transfer your website elsewhere, but will lose the supporting services provided by us (such as domain renewals, hosting, business email, ongoing support etc).
After the initial 12 months contract, you can stay with us and extend the contract or move your website to a different provider.
If you decide to stay with us, we'll offer you a 10% discount on your monthly repayments, and you’ll be given the option of future redesigns at the discounted price to ensure that your website is always looking its best.
All payment are collected monthly via Direct Debit. You’ll be able to set this up electronically.
No problem. If you don’t need us to provide you with a new domain name, we can instead manage and renew your existing one for you.
We don't provide branding service yet (however, we're in progress of introducing it), but we can help to find the right person who will deal with a logo design and development and even content writing if required.
No problem, you have two options here. The first is that you make use of the simple and intuitive content management system that all of our websites come with and make the changes yourself (we provide training with all our websites before launch, it’s super easy!). The second option is, we do it for you, this will be charged based on the scope of the changes required and the amount of time it takes us. We’ll always provide a quote before we get started.
Sure! With the E-commerce Booster, we set up your website to accept card payments via many payment gateway providers. It costs £19.99 per month on top of your chosen plan. If you have questions, contact us.
Our primary goal is to ensure that you are 100% happy with your new website. We offer up to 5 revisions, so you can tell us what you don't like, and we will change it for you! We want you to feel proud of your website.